Done-for-you reputation management

Get more Google reviews without chasing customers.

We automate your Google review process by sending personalised photo review requests and responding to every review, helping you rank higher locally and look more credible on Google.

Book a callSee how it works

Done for you · Fully managed · No contracts

“Reviews come in like clockwork now”

Rachel B.
Reality, then the fix

Reviews don't come on their own. We handle the bit they need.

  • Customers forget after a great experience
  • Staff feel awkward asking
  • Reviews slow down without a system
  • One bad review hurts credibility
  1. 1

    Personalised request

    Photo-based SMS, the moment the job is done.

  2. 2

    Smart follow-up

    We nudge again at the right time, no chasing.

  3. 3

    Reviews answered

    Every review responded to, in your voice.

What we do

The whole review system, handled.

From request to reply, every part of the loop is run for you. Three pieces of the system make the difference.

9:41
∞

Pristine Cleaners

SMS · Today

Hi Daniel, thanks for having us today. The team wanted to say cheers personally. Mind dropping a quick Google review?

A photo of the cleaner holding a sign with the customer's name on it

g.page/r/Pristine-Cleaners/review

Read 9:43am

Just left it! ⭐⭐⭐⭐⭐

Personalised SMS requests

Texts that feel personal, not pushy.

Each customer gets an SMS written for them, with a photo of your team holding a sign with the customer's name on it. Real face, real thank-you. Personalised requests convert at roughly 3x the rate of plain ask-for-a-review messages.

  • A photo of your team with the customer's name on a sign
  • Their first name, your business voice
  • A direct one-tap link to your Google profile
How we get you more reviews
J

James T.

2 reviews · 1 photo

a day ago

Booked Pristine for a one-off bond clean. They were on time, careful, and the place looked better than when we moved in. Got our full bond back the same week. Will use them again.

∞

Response from Pristine Cleaners · 4 hours ago

Thanks James, glad the bond came back without a hitch. The team takes pride in those final-inspection cleans, give us a yell next time.

Replied by RepuLoop
Replies on every review

Every review answered, in your voice.

We write a fresh reply to every review within 24 hours, in the tone you speak in. Templated replies hurt your ranking and read as inauthentic. Real replies signal to Google and to future customers that you read what people say.

  • Specific to what the customer mentioned
  • Calm, factual tone on negative reviews
  • Posted from your account, never ours
How we reply for you
Xero logo
Mindbody logo
ServiceM8 logo
QuickBooks logo
Airtable logo
Zoho logo
Cliniko logo
Google Sheets logo

+ many more

Connected to your software

Perfectly timed, fully automatic.

We hook into your booking, POS, or job-management software. The moment a customer's job is marked complete, RepuLoop sends the request, within 24 hours of the experience while it's fresh. No CSV uploads, no remembering to ask.

  • Triggered by job completion, not a manual list
  • Smart follow-up if they don't respond first time
  • Zero ongoing effort from you or your staff
Full Google review management
Example local rank heatmap showing how a business performs on Google searches from different points around its location.
Local rank tracking

See exactly where you rank on Google.

Tracking your real Google map rank is part of what we do. We pull a fresh heatmap of your business across the area you serve, so you can see point by point where you're showing up and where competitors are taking the calls that should be yours.

Green pins are the calls you're winning. Red pins are the calls a competitor is. The closer the green covers the map, the more booking traffic comes through your door.

Book a call to see yours
Compare your options

DIY review software vs RepuLoop.

DIY review software

  • You operate the software yourself
  • You write the requests, follow up, reply
  • Easy to forget, easy to fall behind
  • Generic templated messages
  • No idea where you actually rank on the map

RepuLoop

We do everything
RepuLoop weekly summary: heatmap, reviews, visibility score, replies, activity bars
  • Personalised SMS sent the moment a job is done
  • Smart follow-up if they don't respond
  • Every review answered, in your voice
  • Connected to your booking software
  • Weekly heatmap so you see the rank moving
Proven results

Real businesses. Real reviews. Real results.

See how RepuLoop helps businesses grow consistent 5-star reviews without chasing customers.

Fox Mowing Knoxfield

Knoxfield, VIC

Trades
5 (44 reviews)
Before

15

5.0
With RepuLoop

44

5.0
15 → 44+193%in 2 weeks

Luke runs the Fox Mowing franchise covering Knoxfield and surrounding east Melbourne suburbs. Closed a 37-review gap on the local leader to just 15, in two weeks.

View case study

Villa Pilates CBD

Melbourne CBD, VIC

Fitness
4.9 (54 reviews)
Before

19

4.7
With RepuLoop

54

4.9
19 → 54+184%

Vivienne's boutique reformer and tower studio in Melbourne's CBD. Nearly tripled review count and lifted the rating from 4.7 to 4.9 stars.

View case study

Villa Pilates Carlton

Carlton, VIC

Fitness
4.8 (63 reviews)
Before

26

4.5
With RepuLoop

63

4.8
26 → 63+142%

Vivienne's Carlton studio sits near Melbourne Uni. More than doubled the review count and lifted the rating from 4.5 to 4.8 while the closest rival barely moved.

View case study

Villa Pilates Glen Waverley

Glen Waverley, VIC

Fitness
4.9 (38 reviews)
Before

0

·
With RepuLoop

38

4.9
0 → 38+3800%

Vivienne's third Villa Pilates studio. Opened in Glen Waverley with zero reviews and reached a 4.9-star profile within weeks of opening.

View case study

Fox Mowing Nunawading

Nunawading, VIC

Trades
5 (12 reviews)
Before

1

5.0
With RepuLoop

12

5.0
1 → 12+1100%

Mitch took on the Nunawading Fox Mowing franchise with a single review on his Google profile. Built it from invisible to local-pack visible with consistent five-star reviews.

View case study

Recovery Lab Jolimont

Jolimont, WA

Wellness
4.9 (112 reviews)
Before

62

4.7
With RepuLoop

112

4.9
62 → 112+81%

Greg's premium recovery space in Perth. Extended an existing lead in the Jolimont wellness pack while also moving the rating from 4.7 to 4.9.

View case study

Quakers Hill Tennis School

Quakers Hill, NSW

Sport
4.8 (170 reviews)
Before

101

4.8
With RepuLoop

170

4.8
101 → 170+68%

Vishal's tennis coaching school in western Sydney. Added 69 fresh reviews across 12 months at a steady 4.8 rating, keeping recency strong on an already established profile.

View case study

The Dental Studio at Molonglo

Wright, ACT

Healthcare
4.9 (203 reviews)
Before

138

4.9
With RepuLoop

203

4.9
138 → 203+47%

Bhanu's family-focused dental practice in Wright, ACT. One of the most review-rich healthcare profiles in the Canberra region, built up at 4.9 stars over months of consistent work.

View case study

Kindest Cut Arborist

Tuart Hill, WA

Trades
5 (46 reviews)
Before

11

5.0
With RepuLoop

46

5.0
11 → 46+318%

Luke runs Kindest Cut as a sole operator in Perth, covering tree removal and pruning. Overtook the closest local rival during the period while holding a perfect 5.0 rating.

View case study

Working with Australian small businesses across

  • Cafés
  • Salons
  • Trades
  • Dental clinics
  • Pilates studios
  • Massage therapy
  • Tennis schools
  • Gardening
  • Plumbing
  • Recovery & wellness
  • Hair salons
  • Beauty therapy
  • Mechanics
  • Florists
  • Restaurants
  • Cleaners
What you should know

Google reviews, explained.

Most local searches show the top 3 results in the map pack. To consistently land there, you typically need at least as many reviews as the businesses currently ranking, plus consistent recent activity. In most categories that works out to 50 to 100 reviews with a 4.5 plus star average. The bigger lever is recency. A business with 80 reviews in the last year usually beats one with 200 reviews from 5 years ago.

Want more Google reviews without the hassle?

Let's discuss how RepuLoop can automate your Google reviews.

Book a callSee how it works